For years, public interest organizations have faced the same challenge: they have valuable, trusted content, but struggle to make it available to their communities at scale. Meanwhile, generic AI chatbots have flooded the market — tools that hallucinate facts, ignore source credibility, and are built for commerce, not public service.
We built Suwali to change that.
What Suwali does differently
Suwali is a chatbot that draws exclusively from your organization’s own content. No hallucinations. No information your team hasn’t vetted. When a reader asks a question, Suwali searches your connected data sources — articles, reports, databases — and surfaces the most relevant answer in a clear, conversational format.
But answering questions is only half the story.
The part most chatbots ignore: listening
Suwali captures what your community asks. Every question is a signal — about what your audience needs, what topics resonate, and where gaps exist in your coverage or knowledge base. The dashboard gives your team a live view of these conversations, turning audience interactions into editorial intelligence.
This feedback loop is what makes Suwali genuinely useful for newsrooms and CSOs. You’re not just deploying a tool; you’re opening a channel.
Who Suwali is for
Suwali is designed for teams that care deeply about the integrity of their content and the trust of their audience. That includes:
- Newsrooms that want to make their journalism searchable and conversational
- Civil society organizations publishing research, policy analysis, or community resources
- Media networks serving multilingual audiences across different platforms
Suwali works where your audience already is — WhatsApp, Telegram, and more — so you don’t have to ask them to go somewhere new.
Available now
Suwali is live and accepting new organizations. You can start with a free trial, or contact our team if you’d like to talk through your use case.
We’re excited to see what you build with it.
